Prominent Specifics Requiring Resolution
Welcome to the Prominent Specifics Requiring Resolution page of Albany Wood Residents Association. Here you can find a log of significant maintenance, and Fee issues raised regarding estate that we are made aware of , along with the activities and 'Resident resolution chasers" volunteers working to resolve them. Our goal is to keep transparency and accountability at the forefront of our property management monitoring.
Maintenance Issue Log
Our support for the team/association of Albany Wood Residents is to maintains a log of maintenance issues reported by residents. Each issue is documented with the id of the resident raising it, the date it was reported, and the activities being undertaken to resolve the problem. Some with links to an associated documents for reference
| Specific Items Under Attention | Date Raised | To Whom | Raiser | Chaser | Actions | Resolution |
|---|---|---|---|---|---|---|
| 2025 FEES overall justifaction Qrys | Dec 2024 | SPAMco, Karen, Helen, ex- Barry. | Many GG | GG,AF, GY;M | meet on-site plus rqst prices | |
| Bin Emptying Fee 2025 | Jan 2025 | SPAMco | RD, PT, | RD | rqst full garden contract detail | Potential awaitingSPAMco to place Black bags over-mark 'DO NOT USE' |
| Garden Contractors Costly, request to find alternative nearby | 17/1/2025 | Crest Rep. Karen | GG,GY | GY,GG | Mtg on Site, awaiting conf. Mintes MTG fr SPAMCo | Potential agrrement to ask new contractor to reduce, also agreement for Resdents proposal review impact to signed contract |
| BIN removal/Justification | 30/1/2025 | Crest Directors, Sales,TECh onsite visit | ASC | ASC, | Face to Face on-site, comfirmation email to Donna Hack | Potential-awaiting Crest Directors confirmation |
| Formal Complaint BIN Fee Inclusion; NHOS formal complaint, | Jan 9 2025 | NCO | PT | PT | Emailed Complaint | |
| Ensure reported issues not in Fee Charges e.eg Recorded Maint Issue, Loose Drains, Lighting, Holes from flag poles with photos etc | Dec 2023 Crest ; Dec 2024 Harry SPAMco, 30/1/2025, Karen 17/1/2025 | CREST ; SPAMco, Crest Directors site visit | ASC | ASC | SPAMco ex Staff,+ onsite ; CREST directors site visit |
Common Area Maintenance
Regular maintenance of common areas is vital for creating a pleasant living environment for all residents. Through our proactive approach to resolving maintenance issues, we strive to uphold the high standards of upkeep that define Albany Wood Residents Forum.
Problem Solving Techniques
https://www.sessionlab.com/blog/problem-solving-techniques/
Contact Us
If you have any maintenance issues to report or would like to get involved in community events, please don't hesitate to contact us. We are here to address your concerns and ensure the smooth functioning of our private residents association.
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